Convex now has nearly 10,000 paying teams. Some showed up last month and deployed their first project in an afternoon. Others have been with us for years and have grown into businesses with millions of ARR.

But as these teams have grown, and recently, as bigger companies have started migrating onto Convex, we've heard a consistent message: "We love the product. Now we need the enterprise stuff." Dedicated infrastructure. SLAs. SSO. Compliance reports. Custom contracts.

So today we're launching Convex for Enterprise, and offering two new plans for teams with scale. And while we're at it, we're making updates to our self-serve plans that will make them better—and cheaper for most of you.

Convex for Enterprise

Over the last six months, we've worked closely with some of our customers to design enterprise plans that actually address the needs they've had.

Here's what's in the box:

  • Dedicated, high-scale deployments alongside the existing serverless options on today's plans. If you need guaranteed capacity and isolation, it's there.
  • Unlimited deployments with flexible configurations—staging, multi-prod, whatever your team's workflow demands.
  • CPU-time billing for actions and cache hit cost savings, so you're paying for what you actually use.
  • SSO and SIEM-compatible audit logging, because your security team is going to ask.
  • Fine-grained deployment access policies, so the intern can't accidentally nuke prod or leak PHI. (Or at least, not without the right permissions.)
  • Slack connect, priority support with response time guarantees and service SLAs.
  • Compliance reports and all the other stuff your procurement team needs to see before they'll let you use anything.

We have two enterprise tiers:

Business Plan — Month-to-month pricing with all enterprise features. $2,500/month minimum, no annual commitment required. If you need serious capabilities but want flexibility and don't yet have lawyers who love paperwork, this is it. This is often the Goldilocks zone for rapidly growing startups.

Enterprise Plan — Everything in Business, plus custom enterprise agreements, precommit discounts on annual contracts, and the kind of bespoke arrangement larger organizations typically need. Bigger companies migrating a second (or fourth) generation system onto Convex tend to prefer this way of doing business. We have no preference!

Convex enterprise plans are already powering innovative companies like Conduit, doxy.me, Orchid, Reducto, and Town.

If you're interested in learning more, reach out to sales@convex.dev. We can move your existing team onto an enterprise plan and upgrade your project's production to a dedicated deployment with zero downtime.

Updates to Free, Starter, and Pro

While enterprise is the headline today, this section likely interests more of you. After all, the vast majority of our customers are on these plans and are happy to stay there.

We first launched our current self-serve plans in December 2022. In over three years, we've made essentially no major changes to them, other than adding vector indexing and introducing the scale-to-zero Starter plan. We've learned a lot about how our business works in the meantime, and the good news is: we're pretty damn happy with how these plans have held up. The prices are fair, work very well for most of our customers and our business, and don't need any major changes.

But we're making some small tweaks because we got a few things wrong. But don't worry: for most users, these changes will actually lower your Convex bill and give you more built-in resources (we've done the math). Here's the rundown.

Deployments: 120 → 300

While we're proud to offer 120 deployments on the Pro plan today, in the agentic era, that's not enough. Developers are spinning up deployments for agents, for preview environments, for experimentation—and we should make that easy, not constrained.

The new Convex Pro will support up to 300 concurrent running deployments. Our infrastructure is incredibly efficient with small deployments, and we'd rather let you go crazy with deployments and agents than make you worry about limits.

We intend to only raise this over time.

File bandwidth → data egress (at nearly 3x cheaper)

Today's "file bandwidth" pricing has a few problems:

  • It's too expensive
  • It doesn't encompass all of our egress costs
  • We charge you for file uploads, which are free for us

We're fixing all of this by replacing "file bandwidth" with a new, more comprehensive metric: data egress. Data egress covers downloading files, bandwidth out of your actions, log streams, downloading your deployment backups—essentially all the bytes leaving Convex's cloud. It's more comprehensive than what we had before, and more honest about what actually costs us money.

But it doesn't cost us that much money. So the new price: $0.12/GB. That's a nearly 3x reduction from today's file bandwidth price. And since file bandwidth is the overwhelming majority of bandwidth costs for most Convex users, this translates to real savings for all of you.

Oh, and all network ingress is now free.

Search queries (replacing vector bandwidth)

Today's "vector bandwidth" charge is confusing. Vector and text search indexes don't have an intuitive way to determine how much data is read to answer a particular query, and we know this has frustrated people.

We're rolling out a new, combined metric: Search Queries. For every GB in a search index and for every search, there is a price—think of it as GB/searches rather than the old model. For most users, this won't change much. For developers who heavily use text search and don't use file storage, your bill may go up a bit (our math said no more than 25%)—but it'll be a lot easier to reason about and predict in the future.

Support

The new Convex Pro plan will no longer have a 24h target response time for every single support ticket. We will generally respond quickly and use AI-driven methods to categorize and prioritize serious tickets, such as billing or production issues. But the ticket volume has increased by 100x+ since we created this plan three years ago. We need the flexibility to deprioritize responses to common "how do I architect X?" general-advice questions so we can knock out the most serious issues first.

The new Enterprise accounts do offer paid support plans with tight contractual guarantees of 24/7 response times for teams who require this for business risk reasons.

Plan transition timeline

We'll send emails to all our customers soon with even more details, and we plan to start rolling out the updated Free, Starter, and Pro plans in May.

We're also upgrading the Convex for Startups plan to include additional benefits, including access to Business Plans with the monthly minimum waived and bundled service credits. More on that soon.

Building for the long haul

When we raised our last round, I wrote about the kind of company we're trying to build: durable, generational, profitable. That means earning the trust of teams that bet their businesses on us—and keeping that trust as they grow.

Enterprise plans are one part of that. Better, more transparent pricing for everyone else is another. We're going to keep doing both.

If you have questions about any of these changes, come talk to us on Discord or email us at support@convex.dev.